KWM Wines & Spirits Reviews

7,163  Excellent
TrustScore 5 out of 5

4.9

In the Wine shop category

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Reviews4.9

7,163 total


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Rated 5 out of 5 stars

Great service

Great service. My order was delivered to the wrong address (not KWM's fault or mine) and when I let KWM know Lisa was quick to respond and contact Royal Mail. Package was redelivered to the right address on the same day and I'm now looking forward to drinking the wine!

Date of experience: 18 April 2024


Rated 5 out of 5 stars

Unobtainium for sale!

Offered a hard-to-get product (Springbank) at an acceptable price (about 12% more than the official distillery price). Prompt dispatch, well packaged, reasonable delivery charge. Ordered Monday, arrived safely on Thursday morning, which is not bad for Northern Ireland!

Slàinte mhath!

Date of experience: 25 March 2024


Rated 5 out of 5 stars

Great selection of hard to find drinks

Third time now ordering from KWM. Packaging is excellent. Highly recommend using this site for buying gifts. Find the wine, spirit or cocktail mix your looking for. My go to site for sure. Thank you.

Date of experience: 03 April 2024


Rated 5 out of 5 stars

Exactly as ordered

Easy to use website. They had the whisky I wanted at a competitive price. Speedy delivery.
Have used KWM wines and spirits before and won't hesitate to use again

Date of experience: 28 March 2024


Rated 5 out of 5 stars

Great wine, superb service

All the way through the ordering process i felt i was dealing with people who new what they were doing. The advice i received was excellent. Received the wine well packed and in good condition. Will definitely use this company again. Having tried some in a restaurant recently, I bought some Gewurztraminer that must surely vie for the best quality/price rapport of any wine anywhere in Europe. I had the last few bottles available and the shop even advised that they will let me know when more becomes available, from other vintages. A great service.

Date of experience: 06 March 2024

Reply from KWM Wines & Spirits

Hi, Roy!

Thank you for taking the time to leave a review.

We're so glad you enjoyed our service! We'll always try to help where we can!

Hope to hear from you again soon,
Kind Regards,
-Billy at KWM Wines & Spirits


Rated 5 out of 5 stars

Top Notch

I always find Andrew and his staff to be incredibly personable and professional in their approach. Top notch service with an excellent range of whisk(e)y. Find myself returning time and time again.

Date of experience: 28 March 2024


Rated 5 out of 5 stars

Great craft beer selection & delivery tracked and on time

This store was recommended to me, when I was looking to buy Irish/N Irish craft beers for delivery to the UK. Was very pleased with the selection on offer and pricing, and that delivery would be within 48 hrs. Delivery has just arrived, on time, everything securely packed, very happy with the service!

Date of experience: 15 March 2024

Reply from KWM Wines & Spirits

Hi, Tania!

Thank you very much for taking the time to leave a kind review :)

We're very happy that you enjoyed our craft beer selection!

There's undoubtedly a large variety of amazing breweries across Ireland with a bit of something for everybody!

We hope to hear from you again soon,
Kind Regards,
-Billy at KWM Wines & Spirits


Rated 5 out of 5 stars

Everything was perfect

Everything was perfect
Beer cans packed very well infact the best I’ve ever had delivered (I have several supplies)
Oh yeah the beer is outstanding

Date of experience: 22 March 2024

Reply from KWM Wines & Spirits

Hi, Richard!

Thank you for taking the time to leave a review.

We're so glad you enjoyed your order! We try to stock a great variety of fantastic craft beer!

Hope to hear from you again soon,

Kind Regards,
-Billy at KWM Wines & Spirits


Rated 5 out of 5 stars

Delivered in few days

Delivered in few days, I was surprised, everything intact and no damage
Only issue the price but sure I can’t complain 😀 shame they don’t have the “Light” version I wold buy it every month
Will be be ordering again

Date of experience: 12 March 2024

Reply from KWM Wines & Spirits

Hi, John!

Thank you for taking the time to leave a review.

We're glad to hear everything arrived well!

Hope to hear from you again soon,
Kind Regards,
-Billy at KWM Wines & Spirits


Rated 2 out of 5 stars

Wrong item received

I bought a 1L absolut vodka bottle but only received the 700mL bottle. Customer service refunded only the difference in price between the two but that defeated the entire purpose of buying the vodka in the first place, with the delivery fee it would of been faster and equally as cheap to get it from a shop nearby.

Date of experience: 29 February 2024

Reply from KWM Wines & Spirits

Hi Faustas,

Thank you for your feedback albeit negative. We can only apologise for the inconvenience caused by the picking error that occurred on this occasion.

Hopefully, you enjoyed the product just the same.

Kind regards

KWM Wines & Spirits


Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Very friendly and reassuring. The last couple of bottles I've bought, one of them had an issue. They solved the problem very quickly and efficiently. Definitely recommended.

Date of experience: 27 February 2024

Reply from KWM Wines & Spirits

Hi!

Thank you for taking the time to leave a review!

We try our best to be as accommodating as possible and we're so glad to hear your issue was resolved smoothly.

Thank you for the recommendation and kind words,
we hope to hear from you again soon :)

Kind Regards,
-Billy at KWM Wines & Spirits


Rated 5 out of 5 stars

First online order.

Very good easily navigated web site with clear description of the wines. Good range of everyday wines and high end wines from different continents. Quick delivery and very well packaged with each bottle individually protected.
First class service.

Date of experience: 29 January 2024

Reply from KWM Wines & Spirits

Hi, Michael!

Thank you for taking the time to leave a kind review!

We try to ensure we stock a wide variety of great wine to choose from!

We're glad everything arrived well and promptly, hope to hear from you again!

Kind Regards,
-Billy at KWM Wines & Spirits